Do you forward your mail to Google? Time to change. Due to the way they now handle incoming mail, Google recommends you have your mail fetched instead. Here's what you need to know.

Anti-Spam Configuration Instructions

It probably comes as no surprise that SPAM now accounts for nearly 90% of all incoming email.

Luckily for you, our continually evolving MailScanner system enables you to effectively manage your inbox and slow this spam onslaught to a trickle.

To manage your anti-spam and anti-virus protection, log into your user Control Panel and select the MailScanner icon, shown to your left.

We recommend you choose the 'Low Scoring Spam' drop-down and change this to 'Forward to spam@domain.com'. This will send all email flagged as low-scoring spam to a spam@yourdomain.com mailbox.

To create a new spam mailbox, return to your Control Panel main page, choose the 'Mail' icon, then select 'Add/Remove/Manage Accounts'. Next, choose 'Add Account' and create a new 'spam@yourdomainname.com' email account.

Once you've created your new 'spam' email account, you will want to occasionally check it for any legitimate email which may have been tagged as possible spam. An excellent application for this use is MailWasher, available here. (opens in a new browser window)

To prevent a specific email from being tagged as spam, you can add that email address to your MailScanner 'whitelist'. To do so, return to the MailScanner section of your Control Panel and select the 'Email Black/Whitelist settings '. Add any friendly email addresses to your whitelist. You may also permanently blacklist any addresses as well by adding them to your blacklist.

If any of this is confusing, or for more information on customizing your anti-spam protection or changing the default settings, drop us an email.

We're always happy to help!